Privacy Policy

Last updated: February 24, 2025

This Privacy Policy explains how Beemlo ("we", "us", "our") collects, uses, and protects information when you use our Shopify application. We are committed to protecting your privacy and the privacy of your customers.

1. Information We Collect

Store information: When you install Beemlo, we store your Shopify store's myshopify domain and shop owner email address for account identification and communication purposes.

Change event data: When tags or metafields are modified on customers, orders, or products in your store, Shopify sends us a webhook notification. From this webhook, we extract and store:

• The Shopify resource ID (e.g., customer ID, order ID, product ID)
• The resource type (customer, order, or product)
• For tag changes: the tag name and whether it was added or removed
• For metafield changes: the namespace, key, old value, new value, and action type
• The timestamp of the change

What we do NOT collect:

• Customer names, email addresses, or phone numbers
• Customer physical addresses or location data
• Order contents, line items, or payment information
• Product images, descriptions, or pricing
• Any financial or payment data
• Cookies or tracking data from your customers

2. How We Use Information

We use the collected information solely to:

• Display tag and metafield change history in the Beemlo dashboard and Shopify admin extension blocks
• Enable search and filtering of change events
• Communicate with you about your account (e.g., setup assistance, service updates)

We do not use your data for advertising, analytics, profiling, or any purpose other than providing the Beemlo service.

3. Data Storage and Security

Your data is stored on Cloudflare's global network using Cloudflare D1 databases. Each store's data is isolated in its own database and is not accessible to other merchants.

All data in transit is encrypted using TLS. Access to stored data is restricted to authenticated requests from your Shopify admin session.

4. Data Sharing

We do not sell, rent, trade, or share your data with third parties. Your data is accessed only by:

• You and authorized users of your Shopify store
• Beemlo's infrastructure providers (Cloudflare) for hosting purposes only

5. Data Retention

Change history data is retained for the duration of your active subscription. Upon cancellation, data is retained for 30 days and then permanently deleted. You may request immediate deletion by contacting us at a@beemlo.com.

6. Shopify Permissions

Beemlo requests the minimum permissions necessary to provide the service:

• read_customers — to identify customer resources in change events
• read_orders — to identify order resources in change events
• read_products — to identify product resources in change events

Beemlo does not request write permissions. We never create, modify, or delete any data in your Shopify store.

7. Your Rights

You have the right to:

• Access your stored data through the Beemlo dashboard
• Request a copy of your stored data
• Request deletion of your stored data
• Uninstall Beemlo at any time to stop all data collection

8. Children's Privacy

Beemlo is a business-to-business service and is not intended for use by individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by email. Your continued use of Beemlo after changes constitutes acceptance of the updated policy.

10. Contact Us