Terms of Service

Last updated: February 24, 2026

These Terms of Service ("Terms") constitute a binding legal agreement between you ("Merchant," "you," or "your") and Beemlo ("Company," "we," "us," or "our"), governing your access to and use of the Beemlo application for Shopify and all related services (the "Service"). By installing the Service from the Shopify App Store, accessing the Beemlo dashboard, or using any feature of the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By installing or using the Service, you represent and warrant that: (a) you have the legal capacity to enter into a binding agreement; (b) if you are acting on behalf of a business entity, you have the authority to bind that entity to these Terms; and (c) you are at least eighteen (18) years of age or the age of legal majority in your jurisdiction, whichever is greater. If you do not agree to these Terms, you must not install or use the Service.

2. Relationship to Shopify

2.1 Shopify Platform Dependency

The Service is a third-party application that operates within the Shopify ecosystem. Your use of the Service is also subject to Shopify's terms of service and applicable policies. Beemlo is solely responsible for the Service. Shopify has no obligation or liability to you with respect to the Service or these Terms.

2.2 Shopify API Dependency

The Service relies on Shopify's APIs, webhooks, and platform infrastructure. Shopify may, at its sole discretion, modify, deprecate, rate-limit, or discontinue any API or platform feature upon which the Service depends. We are not responsible for any interruption, degradation, or change in the Service resulting from actions taken by Shopify.

2.3 Compliance with Shopify Policies

The Service is developed and maintained in compliance with the Shopify Partner Program Agreement, the Shopify API License and Terms of Use, and the Shopify Acceptable Use Policy, each as may be amended from time to time.

3. Description of Service

Beemlo is a read-only audit trail application that tracks and records changes to tags and metafields across customers, orders, and products in your Shopify store. The Service provides:

The Service operates in a strictly read-only capacity. Beemlo requests only read-scoped API permissions (read_customers, read_orders, read_products) and does not create, modify, or delete any data in your Shopify store at any time.

4. Account and Access

4.1 Authentication

Access to the Service is authenticated through Shopify's OAuth authorization flow and session token mechanism. You do not create a separate Beemlo account. Your Shopify store credentials serve as your credentials for the Service.

4.2 Account Security

You are responsible for maintaining the security of your Shopify account and for all activity that occurs under your store's access to the Service. You agree to notify us immediately at support@beemlo.com if you suspect unauthorized access to your data through the Service.

4.3 Authorized Users

You may permit staff members with access to your Shopify admin to use the Service. You are responsible for ensuring that all such users comply with these Terms.

5. Subscription and Billing

5.1 Pricing

The Service is offered at $24 per month (United States Dollars) with a 10-day free trial. All prices are exclusive of applicable taxes, which will be calculated and collected by Shopify in accordance with applicable law.

5.2 Shopify Billing

All billing is processed exclusively through the Shopify Billing API. By subscribing, you authorize Shopify to charge the recurring subscription fee to your Shopify account in accordance with Shopify's billing terms. We do not collect, store, or process any payment card or bank account information. Beemlo does not offer or accept any off-platform billing arrangement.

5.3 Free Trial

New installations receive a ten (10) day free trial. During the trial period, you have full access to all features of the Service. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel prior to the trial's expiration. You will not be charged during the trial period.

5.4 Cancellation

You may cancel your subscription at any time through the Shopify admin. Upon cancellation: (a) your access to the Service continues until the end of the current billing period; (b) no further charges will be incurred; and (c) your data is retained for thirty (30) days following the end of the billing period, after which it is permanently deleted (see Section 9).

5.5 Refunds

We do not offer prorated refunds for partial billing periods. All refund requests are processed through Shopify's standard billing dispute and refund procedures. If you believe you have been charged in error, please contact us at support@beemlo.com.

5.6 Price Changes

We reserve the right to modify our pricing at any time. We will provide at least thirty (30) days' advance written notice of any price increase via email. Your continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not agree to the new pricing, you may cancel your subscription before the change takes effect.

6. Data and Privacy

6.1 Privacy Policy

Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

6.2 Data Processing

To the extent that the Service processes data that constitutes "personal data" under applicable data protection law, you are the data controller and we are the data processor. Our Data Processing Agreement governs such processing.

6.3 Data We Store

Beemlo stores only: Shopify resource IDs, tag names, metafield namespaces, metafield keys, metafield values (including previous values), timestamps, and your store's myshopify.com domain. Beemlo does not store customer names, email addresses, phone numbers, physical addresses, payment information, or any other personally identifiable information about your customers.

6.4 Your Obligations

You represent and warrant that: (a) you have all necessary rights and permissions to use the Service in connection with the data in your Shopify store; (b) your use of the Service complies with all applicable data protection laws; and (c) if your use of the Service involves personal data of individuals in the EEA, UK, or other jurisdictions with data protection laws, you have provided any required notices and obtained any required consents.

7. Acceptable Use

You agree not to:

8. Service Availability

8.1 Uptime

We use commercially reasonable efforts to maintain the availability and performance of the Service. However, we do not guarantee uninterrupted, error-free, or continuous access to the Service.

8.2 Planned Maintenance

We will use reasonable efforts to provide advance notice of planned maintenance that may affect Service availability. Where practicable, planned maintenance will be scheduled during off-peak hours.

8.3 Third-Party Dependencies

The Service depends on third-party infrastructure and platforms, including Shopify, Cloudflare, and Vercel. Interruptions, outages, or performance degradation caused by these third-party services are outside our control and do not constitute a breach of these Terms.

9. Data Retention and Deletion

9.1 Active Subscription

Your change event data is retained for the duration of your active subscription.

9.2 Post-Cancellation

Upon cancellation or expiration of your subscription, your data is retained for thirty (30) days to facilitate potential reactivation. After thirty (30) days, all data is permanently deleted.

9.3 Post-Uninstallation

Forty-eight (48) hours after you uninstall the Service, Shopify delivers a mandatory shop/redact webhook. Upon receipt, we permanently delete all data associated with your store.

9.4 Customer Data Requests

We comply with Shopify's mandatory privacy compliance webhooks. When Shopify delivers a customers/redact webhook requesting deletion of a specific customer's data, we delete all tag events, metafield events, and related snapshots associated with that customer's resource ID within thirty (30) days.

9.5 Voluntary Deletion

You may request immediate deletion of all your data at any time by contacting us at support@beemlo.com.

10. Intellectual Property

10.1 Ownership

The Service, including its software, design, documentation, trade names, trademarks, logos, and all associated intellectual property, is and remains the sole property of the Company. Nothing in these Terms transfers any intellectual property rights to you.

10.2 License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service for its intended purpose during the term of your subscription.

10.3 Your Data

You retain all rights in and to the data you provide to or generate through the Service. We claim no ownership interest in your data. You grant us a limited license to process your data solely as necessary to provide the Service.

10.4 Feedback

If you provide suggestions, ideas, or other feedback regarding the Service ("Feedback"), you grant us an irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Service without obligation to you.

11. Confidentiality

Each party agrees to maintain the confidentiality of the other party's Confidential Information (defined as any non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential). Neither party will use the other party's Confidential Information except as necessary to perform its obligations under these Terms. The obligations of confidentiality do not apply to information that is: (a) publicly available through no fault of the receiving party; (b) rightfully received from a third party without restriction; (c) independently developed without reference to the disclosing party's Confidential Information; or (d) required to be disclosed by law, provided the receiving party gives reasonable advance notice.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT IT WILL MEET YOUR SPECIFIC REQUIREMENTS. WE MAKE NO WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CHANGE DATA RECORDED BY THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

13. Limitation of Liability

13.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BEEMLO OR ITS SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Aggregate Liability Cap

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

13.3 Essential Purpose

The limitations in this Section 13 apply regardless of whether the limited remedies specified herein fail of their essential purpose.

13.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

14. Indemnification

14.1 By You

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any dispute between you and a third party relating to the Service; or (e) any data you provide to or process through the Service.

14.2 Procedure

We will promptly notify you of any claim subject to indemnification and provide reasonable cooperation in the defense thereof. You shall not settle any claim that imposes obligations on the Indemnified Parties without our prior written consent.

15. Termination

15.1 Termination by You

You may terminate these Terms at any time by uninstalling the Service from your Shopify store and canceling your subscription.

15.2 Termination by Us

We may suspend or terminate your access to the Service immediately, with or without notice, if: (a) you breach any provision of these Terms; (b) your Shopify store is suspended or terminated; (c) continued provision of the Service becomes commercially impracticable; or (d) we are required to do so by law or by Shopify. Where practicable, we will provide notice and an opportunity to cure before termination.

15.3 Effect of Termination

Upon termination: (a) your license to use the Service terminates immediately; (b) we will retain your data in accordance with Section 9; and (c) the following Sections survive termination: 6 (Data and Privacy), 9 (Data Retention), 10 (Intellectual Property), 11 (Confidentiality), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), 16 (Governing Law), 17 (Dispute Resolution), and 20 (General Provisions).

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States of America, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

17. Dispute Resolution

17.1 Informal Resolution

Before initiating any formal proceeding, the parties agree to attempt to resolve any dispute arising out of or relating to these Terms through good-faith negotiation for a period of thirty (30) days following written notice of the dispute.

17.2 Jurisdiction

If a dispute cannot be resolved informally, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Kings County (Brooklyn), New York, and each party irrevocably consents to the personal jurisdiction and venue of such courts.

17.3 Equitable Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights or confidential information.

18. Force Majeure

Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, government actions, third-party internet or telecommunications failures, Shopify platform outages, Cloudflare infrastructure failures, cyberattacks, power outages, or any other event beyond a party's reasonable control (each, a "Force Majeure Event"). The affected party shall provide prompt notice and use commercially reasonable efforts to resume performance.

19. Assignment

You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without our prior written consent. Any attempted assignment in violation of this Section shall be void. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, provided that the assignee agrees to be bound by these Terms. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties' respective successors and permitted assigns.

20. General Provisions

20.1 Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Agreement, constitute the entire agreement between you and Beemlo with respect to the Service and supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

20.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

20.3 Waiver

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any term shall be effective only if in writing and signed by the waiving party.

20.4 Notices

Notices to you may be sent to the email address associated with your Shopify store or displayed within the Service. Notices to us must be sent to support@beemlo.com. Notices are deemed received upon delivery.

20.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except that the Indemnified Parties are intended third-party beneficiaries of Section 14.

20.6 Headings

The headings in these Terms are for convenience only and have no legal or contractual effect.

20.7 Relationship of the Parties

The relationship between you and Beemlo is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.

20.8 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the U.S. Export Administration Regulations.

21. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will: (a) update the "Last updated" date at the top of this page; (b) notify you by email at the address associated with your Shopify store at least thirty (30) days before the changes take effect; and (c) where required by applicable law, obtain your consent. Your continued use of the Service after the effective date of any revised Terms constitutes acceptance of such changes. If you do not agree to the revised Terms, you must discontinue use of the Service before the effective date.

22. Contact Information

For questions or concerns about these Terms, please contact:

Beemlo

Email: support@beemlo.com